IT MANAGED SERVICES OVERVIEW
Normal IT issues can be a cerebral pain, particularly with numerous gadgets introduced at different areas, and the expense of new equipment expanding. This is the reason we offer a scope of administrations that meets our customer needs including; first line work area uphold, Managed Security, Network Management, Identity and Access Management and Managed Hosting.
Dynamic Directory gives the framework where each client account and oversaw PC represent the association is put away, oversaw and got. Consequently, it is the main innovation arrangement across the whole association.
Cooperating with Leon to deal with your clients and gadgets will permit your group to contribute additional time tackling different difficulties that matter the most to your association or clients.
WHERE AND WHEN YOU NEED OUR IT SUPPORT
Whenever you have settled on the choice to receive our oversaw administrations, the following stage is to recognize where you need assistance and backing. To make things simple, Leon have assembled their overseen administrations into two center contributions; foundation the executives and end client uphold.
MANAGEMENT CORE COMPONENT
- Patch Management
- Change Management
- Capacity Management
- Security Management
- Asset Management
- 24/7 Support
- Server Support
END USER SUPPORT
- Authentication – Is this User who they say they are?
- Authorisation – What permissions they have (e.g. printers, apps, files) based on their role?
- User Management – The tools we use to enable/disable/secure/manage user and devices.
- 1st Line Support
- Incident Management
- License Management